Privacy policy

At Kesha Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website or engage with us through any channel.

1. Information We Collect
When you place an order or interact with us, we may collect the following information:

Personal Details: Name, email address, phone number, shipping and billing addresses.

Payment Information: Details required for transaction processing (we do not store your credit/debit card information).

Usage Data: Information about how you interact with our website (e.g., IP address, browser type, device info).

2. How We Use Your Information
Your data is collected to:

Process and fulfill your orders.

Communicate with you about your purchases or queries.

Send updates, offers, and promotional content (only with your consent).

Improve website functionality and user experience.

Comply with legal obligations.

3. Data Sharing
We do not sell or rent your personal information. We may share data with:

Trusted third-party service providers (e.g., shipping partners, payment gateways) to complete your order.

Legal authorities if required by law.

All third parties are required to handle your data securely and only for the purpose it was shared.

4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences, track website usage, and personalize content.

You can choose to disable cookies via your browser settings, but this may affect site functionality.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no internet-based service can guarantee absolute security.

6. Your Rights
You have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications at any time.

Withdraw consent for data processing, where applicable.

To make such requests, contact us using the details below.

7. Children's Privacy
Our website and products are intended for users above the age of 18. We do not knowingly collect data from minors.

8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a revised effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:

📞 Helpline: ‪+91 9660326828‬
📧 Email: Keshajewels@gmail.com
🕙 Support Hours: All days, 10 AM – 8 PM IST